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- Product Review (submitted on September 19, 2012):
I have to say, I depend heavily on product reviews when making a purchase, but rarely actually post a review.
When I placed the online order for my Darien, I promptly received a phone call from Aerostich, letting me know my product was on back order. They were extremely polite, and shipped out what they could ASAP. My Jacket came a week ahead of their estimate.
When you first open the box and take out the Jacket, WOW, the quality and craftsmanship is superb. The seams, the stitching, the velcro, the zippers, everything top notch.
I live in Northern Michigan, and the night I received the jacket it just so happened, that it was about 51 degrees, pouring rain, with about 30 MPH winds. I figured it was the perfect test. I rode about 110 miles in a torrential downpour, and I have never experienced anything like this jacket. 100% protection from the elements, with comfort. This morning, the weather became cold at 43 when I departed for work.. I plugged in the air vest electric liner, and turned my 20 mile ride to work into a 65 mile ride to work, with only a t-shirt under my Aerostich combo. Complete comfort!
Add to this the exceptional customer service, MADE IN AMERICA, and get this: when you call, no automated answering, a HUMAN BEING answers the phone.
I honestly cannot remember the last time I was this happy with a purchase!
Highly recommend the product and the company.