REPAIRS & SERVICES

Repair and refurbishment work on Aerostich gear is done at our headquarters in Duluth, Minnesota. All inquires and questions are welcome. Estimates are always free.

Please call us at 800-222-1994 or email us at service@aerostich.com for specific time estimates (For example, replacing a worn-out zipper requires less time than complex crash repairs). Work is normally managed in order received. Average turnaround time is 1-3 weeks. Range may be up to 8 weeks.

Repair, Refurbishment and Custom Alteration Services

For information about optional Alterations (available on new garment orders only), follow these links.

Repair & Refurb Services
Roadcrafter Alterations
Darien Alterations
Kanetsu and Fleece Alterations

SEND SUITS TO:

Aerostich
Attn: Repairs
8 South 18th Avenue West
Duluth, MN 55806

REPAIR FORM

Download and complete this form to include with your repair order.

Right-Click: 'Save As...'

  • Print the blank form and write in the requested information. Include a copy along with your suit being sent for repair.
  • Expedite repair services by including credit card information and pre-authorizing repair charges. You will only be charged for actual repair costs (plus shipping fees).
  • We recommend using a traceable/insured shipping method to send us your repair order.

Questions about repair/refurbishment services? Call (800) 222-1994 or email repairs@aerostich.com

Derek Bolanger - Thanks for the protection.
Crash Repairs

Between 20 and 40 miles per hour, Roadcrafter suits usually sustain less than $250 of damage; between 40-70 miles per hour, $250-$500 of damage; 70-100 miles per hour, $500 or more. these figures are estimates - the actual amount of damage varies depending on the circumstances of each accident. A suit is "totalled" and cannot be repaired if the cost of the repairs exceeds half of the price of a new suit. You will be contacted with an itemized estimate of repairs needed, based on time and materials, before work is begun. Garment should be cleaned and pads removed before returning. Cleaning service available. Work is usually completed and shipped within two weeks.

Other Repairs?
Broken zippers, torn linings, melted ballistics and other repairs are estimated based on the materials and labor involved. Replacing a zipper or some hook and loop is usually between $30 and $60, but we will contact you with an estimate before performing any work. >> More Info

Crash Repairs Crash Repairs

"Hello - I just want to say thank you!!!! I was on the Adirondack Northway this past Saturday morning rolling along at 80 mph when a deer just appeared over the guard rail. With zero reaction time I scored a direct hit. After a few good tumbles and a long slide on my back I got up and walked away without a scratch. Yes, I got some lumps and bruises but not a scratch.

This Darien Light jacket with optional standard back protector and regular Darien pants did more than I would have dreamed they could to protect me.

Please keep up the good work.
Best Regards,
Jack Phelps
P.S. I just ordered a new Darien suit"

Repair & Refurbishment Services

Services are available for most existing models, following a free examination and assessment. You will be contacted with an itemized estimate of repairs needed, based on time and materials, before work is begun. Repair service rates are $60 per hour and are based on average times involved to restore each damaged area.

Please note the color of repaired or patched areas may not match the existing garment due to differences in fabric aging and dye lots. Garments 15 years old or more are not eligible for repair services. Before returning for any repair or refurbishment work, all garments must be washed clean, and fully dried, and all impact armor removed. A surcharge of between $25 and $45 (depending on item) will be added if cleaning and impact armor removal is required.

CRASH REPAIRS?

Repair availability depends on the amount and type of damage. A suit is considered 'totaled' and cannot be repaired if the cost of the repairs exceeds half of the price of the suit at the time it was manufactured (for example, if a suit's selling price was $800 when first sold, it will become 'totaled' today at $400).

REFURBISHMENT SERVICES

Refurbishment may include replacing worn or broken zippers, snaps, hook and loop, adding fabric patches and reapplication of seam tape. Not all garments may be eligible for repair or refurbishment services, depending upon the extent of work needed and the age and/or condition of the garment. After many years of hard wear and long use effective refurbishment and repair work may be impossible and/or uneconomical.

CLEANING INSPECTION AND WATER REPELLENT SERVICE

Complete washing, general inspection, and water repellent renewal service for Roadcrafter/R-3 suits, Darien jackets and pants and AD1 pants. A detailed inspection of the hook & loop, zippers, stitching, fabric, and laundering with NikWax wash-in water repellent. Stain removal is not guaranteed, but suits will smell nicer and will work better in the rain. If sewing repairs or pad replacements are needed, you will be contacted with an estimate.
One Piece #255 $90.00
Jackets #256 $55.00
Pants #257 $45.00